ADD Systems appoints director of customer support

Advanced Digital Data Inc. (ADD Systems) promoted Andy Katsigiannis to director of customer support and hardware operations. His appointment follows the retirement of Roger Keyser, vice president of customer support and hardware operations.

Keyser retires after nearly 40 years with ADD Systems. He joined the company in 1982, only nine years after its start. He went from being the only trainer on the road to overseeing ADD’s complete customer support process, including hardware operations. Keyser was integral in the formation of ADD’s support teams, the company says.

“Roger has done an amazing job over the past 39 years,” says Bruce Bott, president of ADD Systems. “ADD customers and ADD employees have truly benefited from his expertise and his guidance. He’s done an equally phenomenal job preparing his department and all of ADD for his departure. He will be missed.”